Refund and Return Policy

1. Returns and Exchanges:

We do not accept refunds or exchanges on our products as all our products are customized according to the customer's requirements.

2. Refund Eligibility:

To be eligible for a refund, the item must be unused and in the same condition as received. It should also be in the original packaging.

3. Initiating a Return or Exchange:

Contact our customer support within 15 days of receiving the product to initiate the return or exchange process.

4. Return Shipping:

Customers are responsible for return shipping costs, unless the return is due to an error on our part.

5. Refund Processing:

 Once we receive the returned item, we will inspect it and notify you of the status. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method.

6. Exchanges:

There won't be any exchanges unless it is more our end.

7. Damaged or Defective Items:

If you receive a damaged or defective item, contact us immediately for assistance. We may require photo evidence to expedite the process.

8. Non-Returnable Items:

Some items, such as clearance or personalized products, may not be eligible for return. Check the product description for details.

9. Refund Timeframe: 

Refunds may take 5-10 business days to reflect in your account, depending on your payment method and financial institution.

10. Cancellations:

Orders can be canceled within 24 hours of purchase. Contact customer support for assistance.

11. Policy Changes:

We reserve the right to update our refund and return policy. Check our website for the latest version.